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June 29, 2018Reviewer: Ken in Virginia* Ordered two flavors, both were very good. Problem is packaging and handling. When I discovered no best by date where there was clearly a spot for it, I called Netrition to ask why. I was told the packages come in a case with the best by date on the outside, they are apparently not already labeled for individual sale and Netrition doesn't put those dates on the packages they ship.
That's OK...kind of...but the packages I received had become doughy and they were impossible to separate the wraps without tearing them when cold from the fridge. I had to let the packages sit to room temp, the very carefully separate them, let them dry a bit on a wire rack then put them back in the package. My guess is, this was from freezing. Netrition told me they are delivered to them refrigerated and they put them right in the freezer, and pull them from the case in the freezer for orders.
It'll be interesting to see if this review gets published, I'm not mad an Netrition and still enjoyed my product, but they may want to re-consider how they handle these. I've bought these in the grocery store before and dont recall having this issue.
Editor's note: Whoever said they were kept refrigerated was mistaken. The Flatout wraps are received into our warehouse frozen. They are kept frozen on our premises. All case boxes contain the following statement "Code date 21 days from thaw", meaning each retailer who displays this product in a store should put they're own expiration date on each package 21 days from the day they are removed from the freezer. Netrition does not put a sticker on the bags due to the sheer volume of units we sell each week. However, we do indicate the shelf life of these wraps on our products pages, which should be adhered to by each customer."
March 22, 2017Reviewer: Kimberly in Maryland* They are good, not a lot of taste but not bad, going to try other flavors.This review is specific to Flatout Flatbreads, Original